Refund policy

Returns

We accept eligible returns requested within 14 days of delivery. Items must be returned in the same condition in which they were received.

Return shipping

If the return is due to an error on our part or an item arrives damaged, we will cover the return shipping.

If you ordered the wrong item, changed your mind, or simply don't like the item, you are responsible for return shipping.

Fabric

We accept returns on fabric that was cut from the bolt by Something to Sew for your order, provided the fabric is returned unused and in the same condition in which it was received.

Fabric that has subsequently been cut, sewn, washed, altered, or otherwise used by the customer is not eligible for a refund.

Patterns and books

Patterns and books are not eligible for return due to a change of mind or ordering error. If an item arrives damaged or you receive the wrong item, please contact us within 14 days of delivery so we can help resolve the issue. Digital downloads are nonrefundable once downloaded, except where required by applicable law.

Quilt Kits

Quilt kits may be returned as long as they are in original, sellable condition, with all contents included and packaging intact. Kits that have been opened, used, altered, or are missing components may not be eligible for a refund. Please contact us before returning a kit to receive return instructions.

Refunds

Once your return is received and inspected, we will process the refund to your original payment method. Original shipping charges are not refundable when a return is due to customer preference or an ordering error.